Version Date: September 01, 2023
\n\n All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. \n You will receive another notification when your order has shipped. \n
\n\n For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. \n We use USPS, Fedex for all domestic shipments. \n
Free shipping: We offer Free Shipping for all orders that are covered by insurance. \n
Local delivery: Free local delivery is available for orders on Oahua. \n Deliveries are made from 9am to 5pm (Monday – Friday). \n We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. \n\n
\n Monday - Kailua, Waimanalo, Kaneohe\n
Tuesday - Honolulu\n
Wednesday - Waianae, Kapolei, Ewa Beach, Waipahu\n
Thursday - Aiea, Pearl City, Mililani, Wahiawa\n
Friday - Honolulu\n
All other citiesAll other cities - No Delivery Available \n
**Due to heavy traffic, ETA is not available until day of delivery and patient will need to call HI office\n\n
\n You can skip the shipping fees with free local pickup from our Honolulu, HI office. After placing your order and selecting local pickup at checkout, \n your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. \n
Our in-store pickup hours are 9am to 5pm (Monday-Friday). Please have your order confirmation email with you when you come.\n
\n We currently do not offer international shipping\n
\n\n When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. \n Please allow 48 hours for the tracking information to become available. \n If you haven’t received your order within 10 days of receiving your shipping confirmation email, \n please contact us at info@calmedhawaii.com with your name and order number, and we will look into it for you.\n We recommend registering an account with us at time of checkout. By doing so, \n you will be able to view your order details and real time status. \n
\nIf you received a tracking number you may track your order by clicking on the carriers site:
\nIf shipping to a PO box, please ensure the capacity is large enough to accept your package
\nPlease inspect all items carefully. In order for a credit to be issued, shortages must be reported within ten (10) days of receipt.
\nFor Refunds, returns, an exchanges, please see our